The standard processing / fulfilment lead time depends on a case by case basis depending on the items availability. After an order has been received, our customer service representatives will call you personally to confirm your order, as well as inform you the date and time of delivery. If the item is ordered based on a pre-order basis, it will only be delivered after it has been released.
For orders below S$3000, a courier charge of S$50.00 (including GST) will be applied. This will be displayed during the checkout process.
Express Shipping (2 - 3 working days)
We work together with our worldwide express logistics partners, SingPost, UPS, Fedex and EMS, to bring you the best service and low shipping rates to your destination. All shipment are automatically insured up to a norminal value depending on the carrier, giving you a peace of mind.
Standard Shipping (9 - 12 working days)
For the cost conscious, we also offer low shipping rates to worldwide destinations. All parcels are registered, hence they are traceable in case of non-delivery. The shipping time required is longer but your order reaches you just the same!
Gift Wrapping Service
Looking to send a gift to someone on a special occasion? Look no further with our Gift Wrapping Service, and enhance it with your own personal message. We will make sure the package reach the recipient on time for that delightful memorable occasion.
We offer a return policy for defective goods. If the items that you purchase are defective, just contact us and we will do an exchange with the manufacturer/distributor for you.